Shipping & Returns
Shipping Policy
When you purchase yarn, you can add a set of needles or a pattern to your order for no extra shipping.
Pick-Up Orders
Pick-Up orders have no delivery or handling charges. Cash is now accepted, sorry no cheques as the bank no longer accepts them. You can pre-order and pay for your order so it can be ready to pick up, or you are welcome to call in and browse - best to phone me first to arrange an approximate time.
Shipping within New Zealand
Wellington Region:
Up to 50g (Standard) - $4.50
Up to 50g (Rural) - $4.50
50g to 250g (Standard) - $5.50
50g to 250g (Rural) - $7.00
250g - 650g (Standard) - $7.00
250g - 650g (Rural) - $8.00
650g - 850g (Standard) - $7.50
650g - 850g (Rural) - $9.50
Over 850g (Standard) - $8.00
Over 850g (Rural) - $10.00
North Island NZ:
Up to 50g (Standard) - $4.50
Up to 50g (Rural) - $4.50
50g to 250g (Standard) - $5.50
50g to 250g (Rural) - $7.50
250g to 650g (Standard) - $7.00
250g to 650g (Rural) - $9.00
650g - 850g (Standard) - $9.00
650g - 850g (Rural) - $11.00
Over 850g (Standard) - $12.00
Over 850g (Rural) - $15.00
South Island NZ:
Up to 50g (Standard) - $4.50
Up to 50g (Rural) - $4.50
50g to 250g (Standard) - $5.50
50g to 250g (Rural) - $7.50
250g to 650g (Standard) - $7.00
250g to 650g (Rural) - $9.00
650g to 850g (Standard) - $9.00
650g to 850g (Rural) - $11.00
Over 850g (Standard) - $15.00
Over 850g (Rural) - $17.00
International Shipping
For international orders, please email sheena@sockwool.co.nz and a PayPal invoice can be sent, or a quote given to include shipping.
Return Policy
Products are non-returnable/refundable. However, you may return a product if it is faulty.