Shipping & Returns

Shipping Policy

When you purchase yarn, you can add a set of needles or a pattern to your order for no extra shipping.

Pick-Up Orders

Pick-Up orders have no delivery or handling charges. Cash is now accepted, sorry no cheques as the bank no longer accepts them.  You can pre-order and pay for your order so it can be ready to pick up, or you are welcome to call in and browse - best to phone me first to arrange an approximate time.

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Shipping within New Zealand

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Wellington Region:

Up to 50g (Standard) - $4.50

Up to 50g (Rural) - $4.50

50g to 250g (Standard) - $5.50

50g to 250g (Rural) - $7.00

250g - 650g (Standard) - $7.00

250g - 650g (Rural) - $8.00

650g - 850g (Standard) - $7.50

650g - 850g (Rural) - $9.50

Over 850g (Standard) - $8.00

Over 850g (Rural) - $10.00

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North Island NZ:

Up to 50g (Standard) - $4.50

Up to 50g (Rural) - $4.50

50g to 250g (Standard) - $5.50

50g to 250g (Rural) - $7.50

250g to 650g (Standard) - $7.00

250g to 650g (Rural) - $9.00

650g - 850g (Standard) - $9.00

650g - 850g (Rural) - $11.00

Over 850g (Standard) - $12.00

Over 850g (Rural) - $15.00

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South Island NZ:

Up to 50g (Standard) - $4.50

Up to 50g (Rural) - $4.50

50g to 250g (Standard) - $5.50

50g to 250g (Rural) - $7.50

250g to 650g (Standard) - $7.00

250g to 650g (Rural) - $9.00

650g to 850g (Standard) - $9.00

650g to 850g (Rural) - $11.00

Over 850g (Standard) - $15.00

Over 850g (Rural) - $17.00

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International Shipping

For international orders, please email sheena@sockwool.co.nz and a PayPal invoice can be sent, or a quote given to include shipping.

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Return Policy

Products are non-returnable/refundable.  However, you may return a product if it is faulty.